WHAT YOU SHOULD KNOW:
The clock runs for the full time I am working, including any additional requests made during the visit. This includes time waiting while the system is loading although I will multitask where possible, but time is continuous from start to finish.
If we need to add a new task while I’m there, I’ll let you know and "keep the meter running."
Utilizing RustDesk* for Password-protected remote services:
*In some instances, installation of RustDesk may be performed remotely if you are able to follow specific instructions to install it on your computer (with or without my help).
WHAT YOU SHOULD KNOW:
The clock runs for the full time I am working, including any additional requests made during the session. This includes time waiting while the system is loading although I will multitask where possible, but time is continuous from start to finish.
If we need to add a new task, I’ll let you know and "keep the meter running."
For remote support, you are REQUIRED to watch everything I do on your screen. For your protection, I will not stay connected if unattended for more than approximately 5 minutes.
On-site services:
$60/hour + local* travel fee
(May be required for future remote support)
*Local = Edmond, OK, USA
Remote Support:
$20 for each 20-minutes increment of service.
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Payment Options: PayPal, Venmo, Cash (Cash only for on-site services)
Contact us for specific quote to fit your needs
All on-site work performed with you present to view and control.
For remote services you control the PASSWORD to allow access to your computer using RustDesk. RustDesk provides a new password each time you allow access (passwords cannot be stored or reused).
See Remote Setup and Service Agreement for more information.
"Knowledgeable, easy to work with, listens to our issues." Gary K.
"Timely and efficient." Vanessa J.
"I have used him for several years and would recommend him to anyone." Beverly V., CPA
"Very technical - he tackles the hard problems. One of the best techs I've worked with in 20 years." Randy F.